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- Both USB-c ports stopped working on my chromebook

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05-24-2021 11:05 AM
Product: 360x
Hi, hope someone can help! I've had my chromebook for just about a year, after 6 months the usb port on the left side suddenly stopped working. I've been using the right port for charging and everything else, but as if yesterday it stopped working as well. I've read a few posts from people about doing a soft and hard reset or factory reset to fix the port issue, but my problem now is that the battery is dead and with no working ports I can't charge it. Is there any possible way to charge the battery without using either of the usb ports?

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