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- CD/DVD drive is recognized but does not function

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07-23-2016 02:27 PM
The CD/DVD drive (HP DVDRW SU208HB) on my notebook has suddenly stopped working. It is recognized in 'Ddvice Manager' and reported as 'The Device is working properly'. But it does NOT work at all.
Please help. Thank you!
Ed
Further info:
18.07.2016 13:47:53 Device configured (cdrom.inf)
18.07.2016 13:47:53 Device started (cdrom)
Device SCSI\CdRom&Ven_hp&Prod_DVDRW__SU208HB\4&11318f70&0&010000 was started.
Driver Name: cdrom.inf
Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
Service: cdrom
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