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- Camera not working after wiping in with cloth

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06-11-2020 03:40 PM
Product: Elitebook
Operating System: Microsoft Windows Server 2016
Hi,
I hope someone can help me. I have a brand new Elitebook. I wiped the camera area with a cloth and it immediately changed the visual to what I would describe as an active grey - like I am covering it with something - not like it is completely not working.
I can’t work out what it could be, other than I broke it but it seems ridiculous that I could break it just from giving it a clean!

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