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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-27-2018 03:31 PM

HP Recommended
Product: EliteBook 840 G4
Operating System: Microsoft Windows 10 (64-bit)

I get an error message when trying to install the printer drivers for a Canon MF733CDW printer.    I've tried installing on different brands of computers with some success.  The common denomenator is the only ones that were unsuccessful are HP.

 

I've tried using both the Canon install wizard on CD, and downloaded the latest driver from Canon.  Each time, I get an error message stating " You do not have sufficient privileges to install the program.  Log on again with administrator privileges."

 

I confirmed that my user account is "administrator".   

- Tried right-clicking to "Run As Administrator".   That does not help.

- Tried Run New Task from Task Manager and starting task with "administrator privileges".  That does not help.

 

As I mentioned, the wizard works fine on "other" brands of laptops.

 

Thank you in advance for any assistance.

 

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