• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-22-2017 09:22 AM - edited ‎06-22-2017 09:46 AM

HP Recommended
Product: Pavillon dv6 6c60se
Operating System: Microsoft Windows 8.1 (64-bit)

I have a red X in my wifi icon that i can't connet the internet, this means that, wifi adapter is disabled. While trying to enable it, i gives me enabled but in fact it still disabled.
What i already did to solve this issue;
-Installing and re-installing wireless driver more than 3 times then updating it.
-Installing a new windows.
- Adjusting "WLAN autoconfig" to "automatic" option.
This problem appears while using the internet. to connect the internet again i have to restart the computer which takes  long time to restart due to the wifi problem.
Note: during the appearness of red X i can't reinstall the driver.
I have to restart the pc so that the wifi works then i can manage the driver.
So what should i do?
Thanks in advance.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.