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‎11-02-2020 10:35 PM

HP Recommended
Product: 15-dy2088ca
Operating System: Microsoft Windows 10 (64-bit)

Hello, please help.  I am unable to use Whatsapp on my computer. I tried the Whatsapp Desktop App, Chrome and Edge Browser, but I cannot scan the QR code.  I attempted scanning the QR code 40 times. It does not work. I tried the laptop screen, the monitor, but nothing works. This laptop is brand new. But I can connect with my old HP laptop without any issues. I did research on the web for 3 hours. I contacted HP Support, but they said to contact Whatsapp. Whatsapp has not helped. I am stuck. I would love to use Whatsapp on my pc rather than my phone. I have been using it on my pc for many years now. 

Thanks,

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