• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-08-2021 07:52 AM - edited ‎05-08-2021 07:54 AM

HP Recommended
Product: Chromebook 15
Operating System: Chrome OS

How do I turn on my keyboard backlight?

 

If I press the refresh and power buttons simultaneously, I can get the keyboard backlight to flicker on for less than half a second, but I can't figure out how to get it to stay on.

 

Yes, I've tried in bright and dim ambient light conditions.

Yes, my model should have a backlit keyboard, and I've confirmed that the backlight is present by pressing the "Reload" and " Power" buttons. (This is something I stumbled upon while attempting to figure out the secret code to turn on the backlit keyboard. I don't believe this is the correct way. Seems more like a glitch, but it does prove that my unit has functional backlighting.)

Yes, I've tried a powerwash.

 

What am I missing other than an adequate manual, which doesn't appear to mention the backlit keyboard at all?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.