• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-08-2021 01:30 PM - last edited on ‎06-10-2021 12:39 PM by

HP Recommended
Product: Chromebook 11A-NB0013DX
Operating System: Chrome OS

Hello. I'm needing to replace my existing Chromebook. I think the 11.6 HP model 11A-NB0013DX will do the job okay. But there appears to be some contradicting information regarding end of life for updates. On the Best Buy website this question was answered by "HP Team" 11 months ago saying: Answer: This Chromebook will receive updates until June 2026. But an additional two people said no, not true, it's June of 2024, a two year difference. Can anyone confirm, can HP confirm, which is correct?

 

EDIT- To  make this even more questionable, I just found this on the same question and answer thread on Best Buy, so yet a third "option" for end of life-

Q: Question When is the end of life for this chrome book

Asked 8 months ago by MT.

  • A:Answer This model will receive updates from Google until June 2028.

    Answered 8 months ago by HP Team

     

     

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.