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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2018 05:05 AM

HP Recommended
Product: ProBook 650 G1
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

At the company I work for we have been battling with LAN/WLAN Switching since the release of Windows 10 in 2015.  The BIOS setting that had always been so trusty in Windows 7 seemed to just stop working and we have recently just discovered that this now works again on Windows 10 with the latest HP Hotkey Features install (6.2.32.1 onwards).

 

Off I went to test and prepare the Hotkey software to distribute via SCCM to all the supported HP models we have in our estate.  All was going well until I stumbled across the ProBook 650 G1.  When I go to the official HP download page for this model I notice that there are 2 references for the Hotkey Features:

https://support.hp.com/gb-en/drivers/selfservice/hp-probook-650-g1-notebook-pc/5405400

 

Firstly "HP Hotkey Support" 5.0.28.1 Rev.A appears under the "Driver-Keyboard, Mouse and Input Devices" section.

Secondly ""HP Hotkey Support" 6.2.50.1 Rev.A appears under the "Software-Solutions" section.

 

Version 5 of the software works fine on a 650 G1 but doesn't include the LAN/WLAN switching fix.

Version 6 of the software doesn't work at all 😞

 

When I try to view the release notes of the software to try and get a list of all support HP models I just get a "forbidden" access error which I assume is a HP issue:

 

https://support.hp.com/soar-attachment/837/col53004-ob-219278-1-ob-219278-1_sp91903_releasedoc.html

 

Can anyone help me find a working release of the HP Hotkey Support software for the 650 G1?  Also a list of Hotkey software versions and their supported models would be a great help so that I don't have to go to the download page for each model we have and download.

 

Thanks in advance.

Westy

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