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‎08-25-2021 01:25 PM

HP Recommended
Product: EliteBook 850 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone.

 

I have problem with connecting my HP laptop to the monitor (Samsung M7) via USB-C. My computer has thunderbolt 3 port and last week I was able to connect external display via this port. Unfortunately, yesterday I faced problem with connection - laptop is charging, but cannot display screen on my samsung monitor. The monitor screen keeps flashing and I can hear the sound of connecting and disconnecting the USB device. I thought that the cable is broken, but I checked on another computer and it works fine.

 

Do you have any idea how to solve this problem?

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