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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-07-2019 10:09 AM

HP Recommended
Product: HP ENVY x360 - 15-ds0004nf
Operating System: Microsoft Windows 10 (64-bit)

Hi - I have just bought a HP ENVY x360 - 15-ds0004nf and am unable to connect to (or even see to select) a Harman Kardon Onyx Studio 3 bluetooth speaker - I have no problems connecting to other bluetooth devices.  Harman Kardon support advised i download & install from HP the following drivers:

1.  A2DP (Advanced Audio Distribution Profile)

2.  AVRCP (Audio/Video Remote Control Profile)

 

I am unable to find these drivers on the HP site. 

Any suggestions to help remedy this problem would be most appreciated.

 

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