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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2020 03:02 AM

HP Recommended
Product: EliteBook 820 G4
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to connect two external monitors to my 820. One is a shiny brand new HP number that I'm able to connect via the display port (although I've had to use a DP->HDMI cable because DP->DP didn't seem to work...). The other is an old Compaq number that I've had connected previously via VGA (only option).

 

However, when I connect the DP monitor, the VGA connection seems to be lost. Windows is still showing me three monitors in the display settings and identifies the DP monitor as number 3, but the VGA one is greyed out.

 

Is this a limitation of the laptop or something to do with the monitor?Screenshot 2020-11-19 100124.png

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