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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-26-2017 02:00 AM

HP Recommended
Product: HP EliteBook 840
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have an Problem with my Microsoft Wireless Display Adapter. When I try to connect my EliteBook 840 with Miracast (Connect with Wireless Display, "Win+P") then the Display Adapter shows "Connecting to PC" for a few second but on my Notebook stands "Try again to connect with the Device" in yellow.

 

I tried it also with my Elitebook 850 and it worked fine.

But on my 850 there is Intel Wireless Display installed, so can this be a reason?

 

 

Things I tried:

  •            Update the Graphics Driver (Intel (R) HD Graphics 520)
  •            Reinstall the Graphics driver
  •            Update the Network Driver (Intel (R) Dual Band Wireless-AC 8260)
  •            Reinstall the Wi-Fi Driver
  •            Change the frequency band to 2.4GHz
  •            Deactivate the Anti-Virus-Program (Symantec Endpoint Protection)
  •            Reset the Wireless Adapter (I used v1 and v2 from the Adapter)
  •            Firmware on the Wireless Adapter is up-to-date
  •            Deactivate the Firewall       
  •            Windows Updates installed
  •            The trouble shooting tips from Microsoft

 

System-Infos:

  •           HP Elitebook 840 G3
  •           Miracast: Available, with HDCP
  •           Windows 10
  •           Intel HD Graphics 520
  •           Intel Dual Band Wireless-AC8260
  •          Symantec Endpoint Protection
  •          Windows Build: 14393.970
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