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‎01-28-2021 05:45 AM - edited ‎01-28-2021 05:46 AM

HP Recommended
Product: HP Pavilion 15-cs2016na
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

For the last couple days I have noticed a constant flashing white light (flashes 5 times, stops, then starts again), no matter if the laptop is turned on or off.

The battery does still charge normally however.

Laptop is only a bit over a year old. Not dropped it or anything.

 

This question has been asked a few times, so my apologies.

I have been through the prior posts and action-ed the advice given, but nothing helped so far in my case (e.g. hardware diagnostic tests on battery and adapter from the app and from startup menu (all  came out passed/fine), BIOS update and reset, uninstalling ACPI in device manager, hard reset/powering down and holding power button for up to a minute etc.).

 

Is there anything else i could try?

 

Or is this something that could be a deeper issue I need to get looked at.... or I guess do I just need to live with this?

 

Many thanks in advance,

M

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