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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-06-2018 02:18 PM

HP Recommended
Product: Envy 15-U111DX x360
Operating System: Microsoft Windows 10 (64-bit)

I tried to find a 'contact us' for support to discuss my laptop's broken hinge, and was unsuccessful.  So I'm posting here hoping someone will listen.

 

My laptop has a broken left hinge, which has also broken the glass on the screen and blacked out half the display on the screen. This laptop has not been abused nd only opened and closed as it's designed to. I think this is a defect and would like someone to contact me on repairs/replacement.  It was very expensive and only 2.5 years old.  I neeeeeeeed to be able to use this without having to hook up to an external monitor.  Can't afford to buy another laptop. Can you please help me?  

 

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