-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Diagnostics, BIOS, and Driver download assistance

Create an account on the HP Community to personalize your profile and ask a question

08-20-2018 07:29 AM
I executed a PC reset on an HP 8540w for diagnostic purposes as the USB 3.0 ports both fail with different indications.
I would like the Vision Diagnostics download for a CD. The download I used will only create a USB. The BIOS is F.60 and
there is a version F.61 (I think), but I cannot locate the download. I would also appreciate a link to the latest drivers. I
receive 'driver out of date' messages from AVG, Norton, etc. but when doing driver update receive the message that the drivers are latest. Finally; is it possible to get the 4 in 1 Diagnostic USB less the Vision diagnostics so it will fit on a 4.7G
DVD? The new split consumer vs business HP website has not proved to be easier or beneficial to me. Thank-you for your assistance.
