• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-15-2024 01:42 AM - edited ‎01-15-2024 09:41 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T06AV)
Operating System: Microsoft Windows 11

I recently bought a new Hp Victus Gaming Laptop with a graphic switcher(mux switch) option in omen gaming hub. Whenever i try to switch to discrete graphics mode from omen gaming hub, it requests a reboot. After reboot the laptop screen becomes very dim and unable to see clearly until i use a direct light on it like a mobile flash. However even in discrete mode the screen gives clear output to an external monitor connected using HDMI cable. I need to reset it back to hybrid mode for the laptop to function normally.  The laptop functions normally in discrete mode also but the screen becomes dull and unable to adjust brightness. Thus it means that the screen backlight might be turned off. Please suggest me any solution to solve this problem. Also if you can help me find the cause of this problem then it will be of great help. Please help me solve this problem. 

 

Laptop Specifications 

Processor : Intel 13700HX

RAM : 32GB ddr5

Graphic Card : Geforce RTX 4060 8 GB GDDR6

Model Number : 16r0073cl

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.