• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-29-2021 06:08 AM

HP Recommended
Product: HP Elite X2 1012 G2
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, Laptop has black lines appear on top of screen while charging or using at maximum brightness, then screen flickers. Not operating system/driver related, as same under Linux. When decreasing backlight to minimum or switch off display for some time, the display "recovers". Someone had the same experience posted in windows forum. See: https://answers.microsoft.com/en-us/windows/forum/all/laptop-has-black-lines-on-top-of-screen-while/... Any suggestions appreciated. Thank you!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.