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‎01-20-2021 02:56 AM - edited ‎01-20-2021 05:06 AM

HP Recommended
Product: HP ProBook 450 G7 / HP USB-C Dock G5
Operating System: Microsoft Windows 10 (64-bit)

Hey everyone,

 

i have a problem with my monitor setup.
I'm using a HP ProBook 450 G7 with a HP USB-C Dock G5 an two external displays: 1 HP 24fh (24 inch, FHD) and 1 iiyama PL2792Q (27 inch, QHD / 2.5k).
Of course i want to run both displays at the maximum resolution.


According to the QuickSpecs (p. 6) of the ProBook this should be possible without technical limitations.
When i connect the displays, i can set the 2.5k iiyama to max. resolution, but the FHD HP is limited to a resolution of 1280x800.
When i enable USB-C alt mode in the BIOS, i can set both monitors to the max. resolution, but i also want to use the USB-ports and Networkports at full speed.

 

Does somebdy has an idea how to fix this issue? Thanks in advance!

 

jkosch

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