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HP Recommended
HP 15-bs028ne
Microsoft Windows 10 (64-bit)

Edit : Original Post Link (https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/CPU-amp-GPU-Wierd-Thermal-Throttling/...

Hi All ,

 

I have a HP 15-bs028ne (Intel i7 7th Gen,8 GB DDR4 RAM ,1TB SSHD ,120GB SSD,2GB AMD Radeon 530 Graphics).

This might not be the best one out thier for gaming ,but it used to do its work correctly .

 

Until recently (5 Weeks ago) my laptop started to Throttle itself while gaming .

I use HW Monitor to keep a tab on my temps .

At exactly when my laptop CPU (i7 7th Gen) reaches 95 Degress Celsius ,both my CPU and GPU will stop working for a short period of time like (2 Seconds) i can see the graph drop and rise in Task Manager .

Drop in CPU & GPUDrop in CPU & GPU

 

 

 

 

I play Rainbow 6 Siege and my laptop has the recommended configrations ,also (i upgraded to an SSD & SSHD ).

While playng continuously for like 30 mins and the temps go to 95 degree,the game will freeze for some time and the then revert back to original state .

 

I noticed this problem after the last 2 BIOS updates ( Maybe connected ,Just assuming).

I already tried HP's  Solution for overheating https://support.hp.com/in-en/document/c01657439

I cleaned the fans and everything ,but still no use .Smiley Frustrated

Installed HP CoolSense and figured out it does nothing Smiley Frustrated .

I did a Extensive Harware HP System Diagnostics Test ,all PASSED without any problems .Smiley Frustrated

Fans seems to be running normally .

Have a doubt on the Thermal Paste side .

 

 

Tried reinstalling Windows  ,changing HDD to SSD/SSHD ,plugged in adapter ,changed graphics settings .All availed no use .Smiley Frustrated

 

Temp : Normal Use (Browsing,etc) : 65 Degree

               Cold Boot :55 Degree

 Attached Intel XTU Screenshot's for referenceIntel XTU Screen GrabIntel XTU Screen Grab

 

 

 

 

Note : I am stuck with HP poor driver support for my Laptop .

The drivers are so outdated that even while launching game ,Ubisoft also tells me to update it . 

All latest updates are installed .My AMD drivers  are made on 17/05/17 .

Tried installing Official drivers from AMD website but turned out to be a disaster .Had to revert back to official HP drivers .HP really needs to update thier drivers regularly .Smiley FrustratedSmiley FrustratedSmiley Frustrated

 

Can anyone help me in solving this misery ? I cant game with this problem as each second is crusial while gaming .

Have A Nice Day

Regards

Febin Koshy Philip
Febkosq8
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