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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-03-2021 09:34 AM

HP Recommended
Product: HP Spectre Df-100 CTO
Operating System: Microsoft Windows 10 (64-bit)

So ,  i was having touchscreen issues ( cursor and Weird delay in touch  and glitching  so i looked online to see if i could find a fix , but i only made the problem worse Simply put, i somehow  i "successfully" managed to install the wrong Touch screen firmware, in my Hp Spectre Df100 CTO, and it now fails to locate the touchscreen device( among others (and nolonger says that the system has a touchscreen, it no longer detects the Elan Eztouch filter (or Sub-devices , as active  :

Is connected

<true>

Has problem

<true>

is present 

<true>

 

power data:

Current power state:

D3

Power capabilities:
00000009
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED

Power state mappings:
S0 -> D0
S1 -> Unspecified
S2 -> Unspecified
S3 -> Unspecified
S4 -> D3
S5 -> D3

 

and so I've tried everything to resolve it from using the IAPtool to re-flash the incorrect Touchscreen Firmware  (it failed to find the elan  , HPSA, Hp Diagnostics( Win and UEFI), Driver reinstall/update/Rollback, OS Reset/Rollback, Bios Reflash/Rollback 

the only other thing i can think of is the D3 power state  and if I could change that to D0, I might get it functional again,  and if possible could someone please provide the Correct firmware

 

help would be appreciated 

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