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‎08-10-2021 06:09 AM

HP Recommended
Product: HP Elite Dragonfly
Operating System: Microsoft Windows 10 (64-bit)

My worklaptop is an HP Elite dragonfly and I'm struggling to connect dual 4K monitors to the laptop for home office use. I have a Thunderbolt 3 dock that works flawlessly with my DELL XPS13 2016 model. However when connected via the thunderbolt 3 cable between my dock and screen, the laptop screen glitches and then crashes, which I assume is the display drivers failing. 

 

I have used HP support Assist to update both the thunderbolt 3 ports and display drivers with no luck, the lapop will crash with dual screes. The only work around is connecting a single screen via HDMI. 

 

Does anyone have a fix for this? is this to do with the integrated UHD display adaptor?

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