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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-29-2020 01:26 PM

HP Recommended
Product: Hp elitebook 2540p
Operating System: Microsoft Windows 10 (64-bit)

My laptop won't turn on at all. I have tested with a known good battery and without the battery using only a known good power cable. (I have two of these laptops, so I can test these parts between the two.)

 

The bad laptop won't turn on, no matter what the power supply. If I remove the battery and the power cable, and then plug the power cable back in, sometimes the power light will turn on blue for a few seconds, then go off. At all other times the light is off.

 

I have done the power reset by removing the battery and power cable and holding down the power button for 20-30 seconds with no luck. I have also tested normal function of the power button and it seems ok as well.

 

Any assistance would be helpful.

 

Thanks,

 

 
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