• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-07-2020 02:53 PM - edited ‎08-08-2020 02:41 PM

HP Recommended
Product: Elitebook 830 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have a strange issue with my EliteBook 830 G5 (i5 8350 cpu);

Touchpad does not work at all in Windows 10 x64 BUT it works in BIOS menu.

  1. Drivers? All up to date as downloaded from official page. Also tried with Windows drivers
  2. Bios? Up to  date
  3. Windows version? Same with version 1903, 1909, 2004  (all clean installed)
  4. Windows updates? Up to date!
  5. Touchpad disabled? Nope. 830 doesn't even have the touch lock amber led in top left corner  like for example 840 g5
  6. External mouse? Works!
  7. Touchstick nipple? Works!
    Please suggest me what do do as it is very annoying
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.