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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-05-2016 02:43 PM

HP Recommended
Product: Elitebook 745 G2
Operating System: Microsoft Windows 10 (64-bit)

Hi - Can anyone help?

 

I have a new Elitebook 745 G2 and also purchased a 3005pr Port Replicator (Previously had 2005pr, but after trying to get this to work, I discovered there were no Window 10 Drivers available for it)

 

When I installed my 3005pr all went well untl the install of Displaylink Software (2005pr used SMCS Core Graphics & Viewspan).

I received a message saying:

Displaylink has detected USB Graphics software installed from a different vendor. This software is not compatible with Displaylink USB Grahics software and must be uninstalled before Displaylink software can be installed.

 

A "More Information" link on the message stated I needed to remove all trace of SMCS Core Graphics Software & Viewspan.

 

OK - So I unistall:

SMCS Core Gaphics Software

Viewspan

 

I cleaned to ensure all trace of these were removed (Registry/Program & Wndows Directories Etc.) - They were gome - Laptop was clean.

(Even deleted using cmd promt: sc delete SFGXMngr & sc delete sfgxk)

 

I re-ran the install file from the 3005pr Replicator - And received the same message again!

 

Any ideas? - I've searched every location on the laptop and have no trace of SMCS or Viewspan - This is genuinely driving me crazy.

 

Many Thanks in advance.

Paul

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