• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-10-2021 02:09 PM - edited ‎02-10-2021 03:28 PM

HP Recommended
Product: Elite book 830 g3 laptop
Operating System: Microsoft Windows 10 (64-bit)

https://youtube.com/shorts/EGZnEVwNAzc 

 

Hi all, I changed the battery on my HP elite book 830 g5 today. The battery has expanded inside the case but still worked. After changing the battery the computer would not boot. It wouldn’t boot if I put the old battery back in either. All that happens is the Wi-Fi lights up stays solid, then that light goes off and the cap locks goes on. It only does this for one cycle. I couldn’t find a definition for what that means on the Hp support site. I was hoping someone here might be able to help. I have a video of the lights I described in words above but need to figure out how to add it to this post.  Thanks in advance.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.