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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2021 04:28 AM

HP Recommended
Product: HP EliteBook 840 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello HP,

 

Having ethernet issues with the G5 and universal G2 docking station. Our users losses the connection after leaving the computer for a while so  when they get back they don't have any connection after waking up the computer from sleep. The work around is to restart the computer or unplug and plug the dock/ethernet cable

 

Found a big thread about this issue and similar:

Ethernet issues with EliteBook 845 G7 on the USB-C Dock G5 : Hewlett_Packard (reddit.com)

 

Is there any solution out there?

 

Best regards

/Norden92

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