FIXED Intel Wireless-AC 9560 160MHz keeps crashing

[Pandasto]

Hi,

I have ASUS TUF Gaming FX504GD.

I had this exact same issue. I think it started when I unplugged my power supply during thunderstorm, and it was really getting on my nerves. I started googling around and tried everything that was suggested on internet, including but not limited to;

1. Update driver to latest version (22.50.1.1 at the time of writing)
2. Uninstall driver, installed it back, tried various versions (downgrading)
3. Reset bios to factory settings
4. Install fresh windows 10 from USB-boot stick
5. Change driver and router settings, including Channel width, and wireless mode to N, Mimo power safe mood to dynamic smsp, roaming agressiveness to medium and numerous other settings.
6. Change router settings to only send certain channel width, various other router settings

Some of these worked for a while (10-30min), but the problem always came back. I got really frustrated! I came to the conclusion it must be hardware problem. I read somewhere that is is somehow related to power supply. and that made sense as this problem started (for me) after I had unplugged power supply. I also remember hearing some kind of noise from my headphones whenever this network adapter stopped working.

So I opened up my laptop and took a look around. I noticed my battery was a bit elevated/bloated from the middle. I took my laptop battery off, plugged power back in, started my laptop and the problem was gone, and has not come back ever since! I reinstalled my Wireless-AC 9560 160MHz driver to get default settings back, as I had changed them a lot when I tried to fix the problem. Issue has still not come back, been using my laptop for over a day now!

So it has something to do with power supply, and taking battery off and using laptop with only power supply connected works! I don't pretend to know why, and it is not great fix as it defeats the purpose of laptop in some ways, as you can't carry it around without power supply, but atleast you can use the laptop and play games with it like it was meant to be!

Hope this helps someone, I was fighting with this problem for +2 days and I have read numerous other boards looking for a fix, and this seems to be really common issue with this network card. Some even said they have had this issue for over a year! Cant even begin to imagine the frustation..