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‎07-19-2020 08:26 PM - edited ‎07-19-2020 08:28 PM

HP Recommended
Product: HP EliteBook 820 G1
Operating System: Microsoft Windows 10 (64-bit)

Hi!
A device plugged into the USB 3.0 charging port fell, during a copy operation.
Since the USB charging port no longer works. But especially, when the computer turns off, the CPU fan starts at maximum speed, it does not stop as long as the computer is connected to the mains and/or battery.
Which component of the motherboard is faulty? How can it be repaired?
Thank you in advance for your answer!

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