Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-30-2020 04:10 PM

HP Recommended
Product: HP Spectre x360 13
Operating System: Microsoft Windows 10 (64-bit)

When I start my laptop (HP Spectre x360 13 2019), I hit the ESC key and get to the BIOS menu. From there I have several options using the Fn keys. One of then, F10, is to enter the BIOS setup. And if I hit F10  nothing happens.

Under the list of Fn keys options, there is an image of a keyboard (showing Fn keys). When I hit F10 it disappears, but that's all.

Of course, I tried as many solutions as I could:

Is it a problem with the motherboard?

Is it a problem with a missing .efi file in the EFI partition?

Is it a problem with BIOS F40 or F41?

Did I lock something, or did I trigger a safety/security feature without noticing it?

 

I need help, because my machine is becoming completely useless now and it's only one year old!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.