• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Hp 250 G4 Notebook
Microsoft Windows 10 (64-bit)

My HP 250 has an I5 processor with Intel HD Graphics 5500.  According to the Intel site this card should support up to OpenGL 4.4.  I just bought a graphics package that has a minimum requirement of 1.3.  It reported that I only have OpenGL v 1.1.  I tried to update the driver but all I get is that I have the latest drive installed.   Is this a hard wired option that HP placed on this set-up or is this a setting somewhere, maybe in the bios?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.