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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-03-2020 02:13 AM

HP Recommended
Product: H2L63AA
Operating System: Microsoft Windows 10 (64-bit)

Hi , I have a H2L63AA wireless mouse , My PC is running Windows 10 Home x64.  The OS could auto detect the USB dongle & mouse but the cursor movement is erratic . 

 

Is there a HP Driver for H2L63AA  ?

 

I downloaded and tried Mouse_WW_EXE ( https://support.hp.com/my-en/drivers/selfservice/hp-wireless-laser-comfort-mouse/4187649  ) but it couldn't detect the mouse. ( I have rebooted the PC and Off/On the mouse ) 

 

The dongle and wireless mouse is working fine in another old Laptop running Win 7 Prof . So, I am sure it is not a hardware issue of the dongle/mouse.

 

Thank you.

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