• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello guys!

 

I've got quite a serious problem with my netbook. Probably after one of WIN10 updates Internet stopped working - it didn't find any wi-fi. I tried to install drivers (didn't help), use Windows system restoring (didn't help) and finally I used HP's tool which I launched here: (I chose "Recovery Manager", as far as I remember).The tool asked, if I want to do backup. I disagreed, because I didn't have any CD or pendrive. After quite a long time I saw a window, which said, that recovering had failed and now I can go back or try again. And here's the most important point: I restarted netbook few times, sometimes with battery, sometimes with no batery (only charger). Finally I got bored (don't remind me that I'm stupid, already know it 🙂 ) and when my netbook was running only on charger (battery was removed), I disconnected the wire. After that it's brick, dead and so on. I can't even see a boot menu. Just nothing happens when I press on/off button. It doesn't work - neither with battery nor charger.

Does anybody know what shall I do? Actually my notebook still has got a warranty, but I just wonder, how big (and possibly expensive in repair) the problem is.

Cheers!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.