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- HP Chromebook 11 G6 EE

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09-17-2019
02:29 PM
- last edited on
09-17-2019
03:31 PM
by
Cheron-Z
We have 700 of these units and are constantly getting complaints that the chromebook won't charge. We have to resort to opening them up to unplug the battery, then plug in charger, then plug in battery and then it will start to charge/act normal.

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