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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-21-2018 12:56 AM

HP Recommended
Product: elitebook 850 G5
Operating System: Microsoft Windows 10 (64-bit)

I tried to use the HP client security software and enrolled fingerprints several times and tried almost all other login methods.

But every time i started the notebook (or awoke it) i could only login with the full Windows 10 password.

All alternative options were gone. So no fingerprint, device login or pin-code login.

 

When i started the HP client security tool it mentioned "3 urgent messages" but there was no way to see what these messages were. It also made a difference if i started the tool as administrator, because then there was only 1 message. (but still no clue what the message was) .

I saw an exclamationmark at the fingerprint icon and it seemed it had lost my fingerprints once again.

I just deinstalled all HP garbage from my notebook. I think it is strange that such a big company as HP installs shareware-grade software on professional hardware.

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