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‎06-04-2020 11:04 AM

HP Recommended
Product: HP Convertible x360 11-ab0xx
Operating System: Microsoft Windows 10 (32-bit)

We purchased 21 of these computers for our school.  After about a year and a half and an upgrade, the keyboard and touchpads on 5 of the 21 stopped working.  They work when the computers are in BIOS.  There are other forums that say the problem is the Intel integrated sensor solution driver, but I don't see that driver in the Device Manager where the forum says it is supposed to be.  Anyone else have this issue?  Any solutions?  Thanks!

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