-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- HP DMI TOOL not working for 6570b

Create an account on the HP Community to personalize your profile and ask a question

11-10-2019 12:51 PM
Hello everyone,
My name is Arash and i'm asking this question from Iran
recently i have got a secondhand 6570b from a notebook store . for some reasons i need to upgrade my bios but after i download the bios and tried to upgrade I've found out the bios has a password so as nobody knew the password i tried to reprogram the bios with my friend programmer everything went fine in bios programming and the password cleared successfully but the new issue showed up. after turning on the notebook the errors showed up and says the following system information is not valid such as serial number , asset tag number , sku and.... so i searched the web and see it can be solved by using HP DMI Tool so i tried the booting USB flash with the dmi tools on it . as i didn't know which brand made my motherboard i tried every files so finally in QUANTA folder the file HPBQ193.exe worked and i was able to enter the data then i entered the data , some by numbers on the back of notebook battery and some by random after everything was completed i restarted the notebook but it seemed nothing has saved and the problem did not solved i tried many many times but nothing worked so my question is : could anyone help me with this situation please?
thank you
