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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-08-2021 07:18 AM

HP Recommended
Product: Zbook 17 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone,

a

My laptop randomly booted a few days ago and decided to give me a BIOS-MISMATCH error,  After that happened it booted up normal but gives me a UAC from the BiosConfigurationUtility64. It asks me to reboot to enable the DreamColor Display, I reboot the unit but I keep getting the UAC coming up. In my Bios file I have set the graphics to discreet everything else is default and there are no BIOS passwords on.

 

the error message shows "C:\Program Files(x86)/HP/HP DreamColor Assistant/BiosConfigUtility64.exe" /"\Set "C:\\Users\User\AppData\Local\Temp\tmpb044.tmp"

 

This repeats back that it needs to be rebooted no matter if I click yes or no. Then when it reboots dreamcolor loads up and I get the message again,

 

Any help from anywhere would be great please. Thank you.

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