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‎10-08-2019 04:29 PM - last edited on ‎10-08-2019 04:42 PM by Retired

HP Recommended

I have this problem.  My HP ENVY 4500 is connected via wifi to my MacBook Air (Mojave). All of the sudden, my printer stopped working and even dropped all of my custom paper layouts. I have not done any updates or made any changes recently. 

 

I deleted my printer to add it on again, but nothing comes up ("no printer available"). I've tried adding a driver (HP Smart). No luck.

 

Now I am seeing that there is a blinking blue light for the internet icon. I think this means I have no internet connection, even though it is turned on in my settings.

 

Any suggestions?

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