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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-30-2018 04:23 PM

HP Recommended
Product: HP Elite USB-C Dock G3
Operating System: Microsoft Windows 10 (64-bit)

I have tried updating the firmware which completed successfully but then it asked me to disconnect the AC power supply from the Dock and any Host configurationf or the firware installation to complete. I disconnected everything from the Dock, which I did not understand as what to do and reconnected back. Now, the Ethernet connection does not work on this Dock and when I try to do the firmware update again, it gives me error that No Dock was found connected, please connected the HP USB-C dock first to install the firmware update.

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