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- HP Elite X2 1011 not charging

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06-24-2018 08:59 PM
Recently my tablet started charging real slow. It would never get over 30 percent charge. It is a tablet with a power keyboard and the charger plugs in though the keyboard. I took apart the keyboard to get the battery model number and check out the charging port. After doing this it quit charging altogether. In fact it would not even turn on. I hate to throw the whole thing out when I suspect it is a problem with the keyboard section. I don't want to spend money on a keyboard when the whole thing might be toast.
My question is how do I charge the tablet by itself so I can test that theory. I see no charging port on the tablet. I can't find anything in the manual on charging it directly. However, they sold the tablet by itself when this came out. It had to have a way to charge it. Anyone know how? All I see around the perimeter is the multipin connector for docking it to the keyboard and a headphone jack. It has a cover over where the SD card and Sim card go and some buttons too.
