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HP Recommended
Elite X2 G1 1012
Microsoft Windows 10 (64-bit)

Hello, 


my HP Elite X2 G1 1012 is not charging trough USB-C from external monitor, display and audio signal comes trough the monitor, but it will not charge. I used different notebook with usb-c as well and it charges. Is it a driver problem from the Elite X2 or is it a hardware issue? 

hope some can help me!

thanks 

Tim

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