• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Elitebook 1030 G1
Microsoft Windows 10 (64-bit)

I have a HP EliteBook 1030 G1 running Win10 1909 with latest updates that will not connect to external monitors via HP UltraSlim Dock 2013.

It used to connect and then started connecting off and on and then quit all together. No external video on a second screen that is connected with a Display Port to HDMI cable.

Monitor states: Input signal not found.

 

I have same model laptop (work laptop) running Win7  and a HP 820 G1 that connect to the monitor through the same dock without any issues.

I believe is Win10 drivers related 

I thank in advance for any tips.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.