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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-20-2018 06:38 PM - edited ‎07-20-2018 06:42 PM

HP Recommended
Product: Elitebook 745 G3
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I have been having issues with this machine recently.  My HP Elitebook 745 G3 laptop has vastly inconsistant video playback quality when viewing YouTube. Specifically this machine has no issue with playback of 1440p or 1080p60 videos but other times it cannot play videos without dropping frames on 144p, and addionally the CPU load is very high in general basic tasks such as browsing the web or opening a program like MS Paint. 

 

My laptop Specifications:

CPU: AMD PRO A8-8600B 4 cores, 4 threads
GPU: AMD Radeon R6 Graphics
SSD: 128GB M.2  (Samsung MZNLN128HCGR-000H1)
RAM: 1x8GB DDR3 @1600Mhz  (Micron 16KTF1G64HZ-1G9P1)

Internet speed: 3.5 Megabytes (Not bits) per second down 

Seriel number: T9J76US#ABA

 

When running benchmarks such as UserBenchmark, the CPU performs in the top 30% of CPU's that are the same model. 

The integrated Radeon R6 chip is below average, in the top 61% of Radeon R6 chips.

The RAM is within the top 45% and the SSD the top 55%. Average on both fronts for the comparison to other models of the same component. 

 

This tells me that my machine's performance is not the issue, so I must be lacking a driver of some sort as the CPU should have no issue with 1080p60 playback in ALL videos.  This is further empisized by how other basic tasks use a very high load of CPU, telling me that the CPU is poorly optimized currently. 

 

 

 

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