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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2019 03:58 PM

HP Recommended
Product: Elitebook 745 G5 notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello, so I received a new laptop at work, and noticed none of the gestures work on the touchpad.  The option to use gestures doesn't show up in the Touchpad settings, and I realized the touchpad isn't even installed.  It's showing as a PS/2 compatible mouse in the device manager.  

 

Tried installing the latest drivers (https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-745-g5-notebook-pc/18819802), but this did not work.  It installs, and after restarting it shows as a Synaptics touchpad in device manager, but the touchpad controls become SUPER slow and the touchpad gesture options still don't show in the settings area. 

 

At a loss as to how to get them working and appreciate any guidance anyone can offer.  I use gestures all the time and really would like to get them working again.

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