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‎04-30-2020 09:02 AM - edited ‎04-30-2020 01:39 PM

HP Recommended
Product: Elitebook 820 G3, L4Q17AV
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have replaced the top-cover / lid  from my HP 820 G3 laptop with a touch-panel version.

Everething is working correctly (screen, webcam, antenna's etc), except for the touchpanel.

The touchpanel / digitizer is not recognized by Windows and also not in the Bios. 

I tried the HP PC Diagnostics UEFI system test, but also there the touchpanel is not listed.

 

Is there any way to enable the touchpanel / digitizer or could it be defective?

 

Thanks a lot.

Peter

 

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