• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-01-2019 02:49 PM

HP Recommended
Product: Elitebook 8470P
Operating System: Microsoft Windows 10 (64-bit)

It appears that my 8470P doesn't work correctly with my HP 2012 90W docking station.  When the laptop is connected to the docking station with the docking stations power supply connected when powered on via the switch on the dock the laptop powers on but only gets as far as the HP logo, no further.   What also happens is this seems to trigger a memory module issue (causing the CAP LOCK and NUM lock keys to blink 3 times?  However with the laptop connected to the docking station and the docking stations power supply removed the laptop boots fine, and when the power supply to the dock is re-connected all works fine?  So there seems to be an issue with the docking station power supply when starting the connected laptop from a fully shutdown state (8470P) with the dock power supply connected?  I'm confused, hopefully someone out there has a solution for this..... Hopefully

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.