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HP Recommended
HP Envy x360 aq-050nw
Microsoft Windows 10 (64-bit)

Hello, 
I've had the HP Envy notebook for about 4 years now, and I recently noticed that it is damaged, when I tried to take the cover off the battery sparked? I think it may be damaged and I don't want to risk damaging the laptop if the battery needs replacement, hence I'm asking for guidance in buying the spare part. I tried searching up HP part numbers: 
843538-541
844204-850
844204-855
but with no positive outcome. I couldn't find any reseller that was selling the part in my country (Poland) and I don't know what to do. So if you would advise me on the subject of finding this exact battery or the similar battery compatible with my notebook, that would be much appreciated. 

Thanks in advance.

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