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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2021 03:25 PM

HP Recommended
Product: HP 840 G1
Operating System: Microsoft Windows 10 (64-bit)

Continuing on this thread (Closed)

 

I am having this same issue with at least 2 HP 840 G1.  One has a SunPlusIT camera

(pid: USB\VID_05C8&PID_0369&MI_00\7&1BD6401E&2&0000) and another called Chicony Electronics Co. Ltd (pid: unavailable)

 

Following through the post threads there are with some MS changes to codecs and ultimately solutions noted here:

https://www.winhelponline.com/blog/webcam-anniversary-update-windows-10-yuys-standard/

 

Seems like many have the Realtek issue in the MS forum, but others like myself and I assume original OP do not have the Realtek folders described in the solution.

 

I am implementing the fix as a registry patch, however as yet I can not declare success for an intermittent issue (hard to prove a negative)

 

 

 

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