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‎04-21-2021 04:08 AM

HP Recommended
Product: HP Notebook 15
Operating System: Microsoft Windows 8.1 (64-bit)

Hello everyone!

My laptop cannot detect wifi signals from wifi modems and routers. However, it can detect and connect to my phone's hotspot. I tried many things I found on the internet but they didn't work. Even tried Windows system restore and HP system recovery. After both of them, during the start up, wifi hotspots appeared for a few seconds and got lost again. So I think this means nothing is wrong with the hardware here as HP diagnostics tells the same. Sadly, othing previously posted on this forum helped me.

I tried the all first 5 steps and some of the parts of the 6th step at this link (so please don't suggest me apply all the step 6):

https://support.hp.com/us-en/document/c02543015/

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